Shipping policy

Shipping Policy

All orders are processed and shipped by Dojo Art Books in coordination with our trusted fulfillment partners.

Processing Time

Orders are typically processed within 3–5 business days.
Custom or pre-order items may require additional time.
We’ll notify you by email if any significant delay occurs.

Shipping Methods and Rates

We offer free standard shipping to customers in the United States, Canada, and Mexico.
For other regions, please contact us at olsen@dojoartbooks.com to confirm availability and rates before ordering.

All shipments include tracking information once dispatched.

Delivery Estimates

Estimated delivery times vary by destination:

  • United States: 5–10 business days

  • Canada / Mexico: 7–14 business days

  • Other international locations: Varies by carrier

These estimates exclude customs delays or courier disruptions.

Tracking Your Order

Once your parcel ships, you will receive a tracking number via email.
If you don’t receive your tracking details within 5 business days of dispatch, contact olsen@dojoartbooks.com for assistance.

Customs, Duties, and Taxes

International shipments may be subject to import duties or taxes determined by the destination country.
These charges are the buyer’s responsibility.

Lost or Delayed Packages

If your package appears delayed, please check the carrier’s tracking updates first.
If the shipment appears lost, contact us so we can coordinate with the courier and confirm next steps.

Contact Us

For shipping questions or special delivery arrangements, contact:
olsen@dojoartbooks.com

Last updated: November 2025